DealerRater Consumer Satisfaction Award

 Culver City Volvo wins DealerRater Consumer Satisfaction Award


CULVER CITY VOLVO CARS WINS 2020 DEALERRATER CONSUMER SATISFACTION AWARDS FOR 5th STRAIGHT YEAR

 

Culver City Volvo Cars is among the top auto dealers in the U.S that demonstrate excellent customer service, as rated by online consumer reviews

 

We are proud to announce that Culver City Volvo Cars has been awarded a 2020 DealerRater Consumer Satisfaction Award, an annual recognition given to auto dealerships across the U.S. and Canada that deliver outstanding customer service as rated by online consumer reviews.  DealerRater, the world's leading car dealer review website, created the Consumer Satisfaction Award program to let online car shoppers instantly spot dealers that provide high-quality customer service.

Consumer Satisfaction Awards are given to the top 10 percent of U.S. new-car dealers based on their PowerScore™, as well as top independent and Canadian dealerships that receive at least 25 annual reviews and maintain an average PowerScore™ rating of 4.0 out of 5.0. The PowerScore™ is determined using a Bayesian algorithm that factors the dealership's average DealerRater consumer rating and the total number of reviews written about the dealership during the 2019 calendar year. Culver City Volvo Cars has demonstrated consistently high PowerScore™ ratings for customer satisfaction, placing it in the top of its class.

"We'd like to congratulate Culver City Volvo Cars and all of our Consumer Satisfaction Award winners," said DealerRater General Manager, Jamie Oldershaw. "DealerRater's extensive review database allows shoppers to identify dealerships that are providing excellent customer experiences, and it's clear that Culver City Volvo Cars stands out amongst its peers in the U.S."

Culver City Volvo Cars has achieved consistently high scores on the DealerRater website, placing it among the top dealerships nationwide. Online shoppers visiting Culver City Volvo Cars' dealer page will find a "2020 Consumer Satisfaction Award winner" badge on their profile to instantly recognize it as a high quality dealership.

"We are proud and honored to be recognized as a DealerRater Consumer Satisfaction Award winner for the 5th straight year," says Ram Tehrani, General Manager. "The entire team at Culver City Volvo Cars works tirelessly to give our guests a stress-free buying experience. We carry that over into our service and parts departments, where addressing our customer's needs and concerns, and exceeding their expectations, is our highest priority. We are always open to feedback and welcome the opportunity to improve on the services we provide."

DealerRater features nearly five million dealer reviews and has a reachable audience of more than 32 million car shoppers each month. "Our awards program was more competitive than ever this past year, with thousands of dealers across the U.S. and Canada competing to win our coveted Dealer of the Year award," says Oldershaw. "The Consumer Satisfaction Award is one way for today's shoppers to instantly recognize quality customer service regardless of brand or region."


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Culver City Volvo Cars has been awarded a 2020 DealerRater Consumer Satisfaction Award for 5th year

Hours

  • Monday 9:00 AM - 8:00 PM
  • Tuesday 9:00 AM - 8:00 PM
  • Wednesday 9:00 AM - 8:00 PM
  • Thursday 9:00 AM - 8:00 PM
  • Friday 9:00 AM - 8:00 PM
  • Saturday 9:00 AM - 7:00 PM
  • Sunday 10:00 AM - 7:00 PM

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